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Owner's Guide

How To Live Your Best eBike Lifestyle

At Hikers Bikes LLC, we’re committed to helping you get the most out of your electric bike from your very first ride to years down the road. Whether you’re commuting, exploring trails, or cruising the city, this guide will walk you through everything you need to know to maintain, upgrade, and enjoy your eBike.

Topics Covered

1. Safety & Assembly

When you order an eBike from Hikers Bikes LLC, it will arrive 80-90% built, and won't take long to get on the road!  That said, those last few tweaks are super important and need to be done correctly for the bike to be roadworthy.  That's why Hikers Bikes LLC offers a $50 rebate for every shipped bike to cover getting your bike inspected locally by a bike professional.

Common issues that your local bike professional can help you with:

  • Final assembly
  • Derailleur tuning/indexing
  • A bent derailleur hanger (this is sometimes an unfortunate result of shipping: we always inspect derailleur hangers before shipping)
  • Brake bleeds
  • Wheel installation
  • Mirror and rack installation
  • Fender alignment
  • All other basic bike needs
  • Install front wheel and pedals
  • Align and tighten handlebars
  • Check brake function and alignment
  • Tune gears and derailleur
  • Inflate tires to recommended PSI

 Pro Tip: We strongly recommend having your bike inspected by a local bike technician before your first ride.

  • Test front and rear brakes
  • Ensure wheels are securely fastened
  • Check battery is locked in place
  • Confirm display is functioning

2. Warranty & Service

At Hikers Bikes LLC, we stand behind our products.

To request support:

  • Submit a support request with photos/videos
  • Include your order details and issue description
  • Visit a local bike shop for diagnosis (recommended)
  • Light riders: Tune-up every 6–12 months
  • Frequent riders: Every 3–6 months
  • Frame, motor, battery, and controller (manufacturer warranty)
  • Moving parts (limited coverage depending on usage)

3. Parts & Accessories

Enhance your eBike experience with:

  • Pannier bags & racks
  • Phone mounts & GPS holders
  • Lights & reflectors
  • Suspension seatposts
  • Spare chargers & batteries
  • Local bike shops (recommended for compatibility)
  • Trusted online cycling retailers
  • Directly from manufacturers for electrical components

4. eBike Displays & Apps

Modern eBikes include:

  • Speed, distance, and battery tracking
  • Assist level controls
  • Navigation and ride stats
  • Manufacturer-specific apps (for diagnostics & updates)
  • Fitness tracking apps (Strava, Komoot, etc.)

Always keep your firmware and apps updated for best performance.

5. Troubleshooting

  • Ensure charger is properly connected
  • Check outlet power supply
  • Inspect charging port for debris
  • Test with another charger if possible
  • Confirm battery is fully seated
  • Restart the system
  • Check display for error codes
  • Adjust derailleur indexing
  • Inspect cable tension
  • Visit a technician if problem persists

6. Cleaning & Maintenance

  • Wipe frame after every ride
  • Use mild soap and water (no pressure washers)
  • Dry thoroughly before storing
  • Apply chain lubricant every 100–150 miles
  • Keep drivetrain clean for smooth shifting

7. Tires & Pressure

  • Check sidewall for PSI range
  • Adjust based on terrain:
    • Lower PSI = more grip (off-road)
    • Higher PSI = better efficiency (road)
  • Inspect for wear and punctures
  • Replace tires when tread is worn

8. Bike Security

  • Use a high-quality U-lock or chain lock
  • Lock both frame and wheels
  • Avoid leaving your bike unattended for long periods
  • Remove battery when parked long-term
  • Store indoors whenever possible

9. Comfort & Fit

  • Adjust saddle height (slight knee bend at full extension)
  • Position handlebars for comfortable reach
  • Consider ergonomic grips or suspension seatposts

10. The eBike Community

  • Join local riding groups
  • Participate in eBike events
  • Share experiences and tips online

Riding with others enhances safety and fun.

11. Rules & Regulations

  • Follow local traffic laws
  • Understand eBike classifications (Class 1, 2, 3)
  • Wear a helmet where required
  • Ride responsibly and courteously
  • Respect pedestrians and shared paths

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